Customer portal and billing

One secure place for services, billing, requests and restore history.

This portal preview shows how RiskITO clients will be able to see what is active, what is due, what is waiting for approval and what can be restored from the edit history.

4 Active service areas tied to one customer account.
2 Open invoices with billing status visible at a glance.
3 Open requests, approvals and restore actions in motion.

Portal modules

The portal is structured around the four things clients need most.

The aim is to reduce email chasing, make billing calmer and let the customer manage the things they should be able to self-serve.

01

Services and subscriptions

See the live services we manage, the care plan they sit on and when the next renewal starts.

02

Billing and payments

Track invoices, payment status, open balances and what still needs action from the customer side.

03

Requests and approvals

Submit change requests, watch progress and approve work without sending long email threads.

04

History and restore

Review content changes, compare versions and restore a safe prior state whenever needed.

Billing snapshot

Open balances, renewals and service status stay visible.

The portal shows the billing picture first, so there is no ambiguity about what is active, what is due and what is already covered.

€1,280 Open balance across active invoices.
12 May Next care plan renewal and review checkpoint.
7 Paid milestones already completed this cycle.
  • Hosting, updates, backups and monitoring stay under the current support plan.
  • Change requests are quoted separately so scope stays easy to track.
  • Every invoice links back to the project or service it belongs to.

Site intelligence

The same portal also shows what the site is doing.

Pageviews, unique visitors, CTA clicks and contact submissions help clients understand where the site is working and where it needs attention.

Traffic growth
+18%
CTA engagement
Strong
Lead quality
High
Performance
Stable

Phase 4 release path

The portal is the next customer-facing layer in the roadmap.

Once the billing and request flow is connected to live data, the same portal shell will become the place where site owners manage what they own and review what changed.